Information Technology

IT Director
IT Manager
Database Administrator REVISED
Network Administrator
Webmaster
Technical Support Specialist
Computer Operator

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IT Director

Alternative Job Titles: Facility Systems Director; VP MIS; Communications Information Officer; Director of IT

Core Functions: Responsible for all information technology operations including computer operations, technical/end-user support, programming, networking and systems analysis; consults with management to analyze computer system needs; establishes technical operating standards, methods, and priorities. Typically the top information systems position within the organization.

Requirements: Typically requires a Bachelor's degree in business or computer science and/or necessary industry certifications and five to eight years of experience.

IT Manager

Alternative Job Titles: Applications Manager; IT Project Manager; PC Systems Manager; Network Manager; Data Processing Manager

Core Functions: Manages an IT function for the organization. May be responsible for one or more of the following disciplines: applications, systems, LAN/WAN network, data processing, telecommunications or project management. May supervise both professional and clerical staff.

Requirements: Typically requires a Bachelor's degree in business or computer science and/or necessary industry certifications and three to five years of experience.

Database Administrator REVISED

Alternative Job Titles: Database Engineer; Database Analyst; Database Coordinator

Core Functions: Creates and modifies databases and master files. Ensures database quality, integrity and performance. Plans, establishes and maintains allocation controls over the availability of disk space for existing and future projections.

Requirements: Typically requires a Bachelor's degree in business or computer science and/or necessary industry certifications and two to four years of experience.

Network Administrator

Alternative Job Titles: Systems Administrator; Network Engineer; LAN Administrator

Core Functions: Administers, operates, and monitors the organization's network, including installation, configuration, and maintenance of hardware and software; provides guidance and technical assistance to systems users; responsible for network security.

Requirements: Typically requires a Bachelor's degree in business or computer science and/or necessary industry certifications and two to four years of experience.

Webmaster

Alternative Job Titles: Web Author; Web Support Specialist

Core Functions: Performs creative, content-coordinating web page development functions. Designs and implements internal and/or external web pages. Converts documents from original format into HTML (HyperText Markup Language) or other programming languages. Consults during document planning and design stage. May participate on standards and practices oversight committee. Typically an intermediate level position.

Requirements: Strong writing skills preferred; knowledge of HTML. Typically two to three years of experience.

Technical Support Specialist

Alternative Job Titles: Response Center Specialist; Help Desk Coordinator; Client Services Support

Core Functions: Assists internal users with computer-related questions. Identifies problem and offers resolution. May track and report on activity. Typically an entry-level position with little not experience required.

Requirements: Bachelor's degree, preferably in Information Technology.

Computer Operator

Alternative Job Titles: Data Center Operator; Computer Operations Technician

Core Functions: Maintains automated processing schedules. Implements proper schedules, attends to procedures and corrects problems as they occur. Logs machine failures and program errors and makes corrections. This is an intermediate level position.

Requirements: High school diploma or equivalent. One to two years of experience.

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For more information, contact the Survey Administrators:

MBL Group, LLC
111 SW Columbia Street, Suite 1010
Portland, OR 97201
Phone: 503-224-7249
Fax: 503-224-6706
nonprofitsurvey@mblgroup.com
www.mblgroup.com